Privacy Policy

Last updated: October 13, 2025

Introduction

At Superteem, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our care coordination platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email)
• Care file content (notes, recordings, attachments)
• Usage data and analytics
• Communications with our support team

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process your requests and transactions
• Send you updates and notifications
• Protect against fraud and abuse
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

HIPAA Compliance

For healthcare organizations using Superteem, we provide HIPAA-compliant features and sign Business Associate Agreements (BAA) as required.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@superteem.com